Help & FAQs

Yes, but you must do it as soon as possible. Once we have packed your order, we cannot cancel or modify it. Since we use a warehouse for packing, we are unable to make changes once they have packed the order.

We'd love to hear from you! As a small company, we currently offer support via email only. Contact us with any questions, concerns, or feedback, and we'll respond within 48 hours. Please note that inquiries sent on Fridays may be answered the following Monday, but we'll do our best to reply sooner.

We ship to almost all countries around the world using various couriers. You can see the available shipping options at checkout.

It depends on the shipping method chosen at checkout. For most countries, we offer both standard (more affordable) and express shipping options.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

FLOATING GRIP is a brand that specializes in designing and manufacturing innovative mounting solutions for gaming consoles and accessories. Our products are designed to help gamers save space, enhance their gaming setups, and create a more organized and visually appealing environment.

We offer a variety of wall mounts, brackets, and stands designed specifically for gaming consoles such as PlayStation, Xbox, and Nintendo Switch, as well as for gaming accessories like controllers, headsets, and more. Our products are meticulously crafted to seamlessly integrate with your gaming equipment.

Our product listings provide compatibility information for each specific gaming console model. It's essential to ensure that the product you choose is compatible with your console to achieve the best fit and functionality.

Yes, we stand by the quality of our products. Many of our products come with a warranty that covers manufacturing defects and ensures your satisfaction. Warranty information can be found in the product details.